The AI Revolution: Redefining The Role of Designers
This research report takes a dive into understanding the inner workings of AI, investigating its potential impact on design by exploring the evolution of UX design, and summarizing insights into future predictions and preparations.
Fintech Over 50: Designing for Low to Moderate Income Older Adults
This report offers recommendations for fintech customer experience design that financial services innovators can use to overcome these barriers and join older adults as partners on their journey toward financial health.
How Do Older Adults Process Icons in Visual Search Tasks? The Combined Effects of Icon Type and Cognitive Aging
It is necessary to provide Skeuomorphic Icon + text for the older adults to assist in the visual search task by increasing the search speed and accuracy.
Tablet-Applications for the Elderly Specific Usability Guidelines
This thesis provides a comprehensive compilation of usability guidelines in order to develop user-friendly tablet-applications for older people.
WCAG 3 and APCA
WCAG 3 will use a new color contrast method called APCA (Advanced Perceptual Contrast Algorithm).
8 Branding Mistakes You’re Making Right Now
How To Make the Right Decision
In this clip from Dr. Peterson's conversation with Joe Hage, they discuss the art of decision making.
The Secret to a Great Planning Process — Lessons from Airbnb and Eventbrite
This framework is a full top-to-bottom company planning process, most applicable to companies larger than roughly 25 people (once there are multiple teams). It’s intended to help the leaders of the company (i.e. executives, founders) put a planning process in place across the entire org.
Zendesk Customer Experience Trends Report 2020
Product Design Level Expectations Rubric
Developing Blue Sky Ideas
This video teaches entrepreneurs how to develop Blue Sky Ideas, ideas that are not being implemented today but could be utilized new technologies to provide extreme value to their customers.
AI in the Workplace Is Already Here. The First Battleground? Call Centers
They have deployed bots that automate basic tasks and instruct the remaining humans how to do their jobs
Designing of a Natural Voice Assistants for Mobile Through User Centered Design Approach
The primary objective was to define the personality of a Voice Assistant Avatar and formulating a few design guidelines for natural dialogues and expressions for the same.
Design Thinking Process
GDPR from a UX/UI designers perspective!